terms and conditions

 

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Terms and Conditions:

 

Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services. By accessing the polish&co website, mobile or tablet application, or any other feature or other polish&co platform (collectively "Our Website") you agree to be bound by these terms and conditions ("Terms") and our Privacy Policy.

 

  • This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13.
  • You must be 18 years of age to purchase from this website.
  • We are required by law to charge sales tax on all orders shipped to addresses in North Carolina.
  • polish&co has accurately displayed the color to its best. Please note that monitors display colors differently based on their settings. Please feel free to contact polish&co by email for assistance.
  • Polish & Co. may cancel your order, or parts of your order due to not processing backorders. We will contact you via email and you will be refunded. Once the color is in stock we will notify you by email however your remaining order will be shipped.
  • We reserve the right to refuse to process an order due to suspected fraud, or unauthorized and illegal activity. We also reserve the right to cancel any account and refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity.
  • We cannot ship to PO Boxes or A.P.O. Box Addresses. You must have a valid street address.
  • polish&co only ships within the unsatisfied USA
  • If you are not satisfied with your purchase please contact us at info@polishandcompany.com within 10 days of receiving your merchandise. polish&co will issue you a merchandise credit. We are not responsible for return shipping. The product cannot be more than ten (10%) used by volume for a complete merchandise credit.
  • Damaged or defective products should be reported immediately upon delivery by email at info@polishandcompany.com within 5 days of receiving the merchandise. To ensure a quick resolution, of a photo, please keep the box, packing materials, and the damaged items for inspection by the carrier. polish&co is not liable for any injuries handling damaged products.
  • polish&co reserves the right to make changes to our policies at any time. We encourage you to periodically review our policies so that you will be informed.
  • All contents on this website texts, graphics, photos, logos, and images are owned by polish&co.
  • polish&co. may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to inform us that you have returned to a specific location or page. If you register with our site, a cookie enables us to recall your specific information on subsequent visits. You can accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.
  • We may utilize third parties that use cookies in the course of being served on our website. No personally identifiable information you give us is provided to anyone for cookie use, so no one is capable of personally identifying you with information on our website.

 

Steps in Returning Product

  • Email info@polishandcompany.com with the purchase number and reason for the return.
  • RA number will be emailed to your email address.
  • Ship the merchandise in the original condition and packaging with the purchase order.
  • You must write the RA# on the outside of the box (please do not ship the box without an RA number).
  • Credit will be issued once the product is returned and processed to the email address the order was placed.